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Confirmit Announces 2015 Best Use of Feedback Solutions ACE Award Winners

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Organizations celebrated for outstanding use of feedback to drive positive business results

New York, NY and Oslo, Norway and London, UK (PRWEB) May 20, 2015

Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research, today announced the winners of the 2015 Confirmit ACE (Achievement in Customer Excellence) Awards for Best Use of Feedback Solutions.

The Best Use of Feedback Solutions Awards are presented in addition to the annual Confirmit ACE Awards. These awards recognize organizations that best use Confirmit’s Voice of the Customer solutions to drive positive change, enhance processes and increase Return on Investment.

The following companies have been named Best Use of Feedback Solutions winners this year:·     Philadelphia Insurance

Winner, Best Use of Feedback Solutions for Voice of the Customer, acknowledging the organization that best uses its feedback solution to capture, analyze and respond to customer feedback to improve the customer experience.

·     Asurion

Winner, Best Use of Feedback Solutions for Voice of the Employee, acknowledging the organization that best uses its feedback solution to capture, analyze and respond to employee feedback to improve the employee experience.

·     Pitney Bowes

Winner, Best Use of Innovation in Customer for Employee Engagement, acknowledging the organization that has shown the greatest innovation in the application of its feedback solution to strengthen customer or employee engagement.

·     W5 with Gas Networks Ireland

Winner, Best Use of Insight through a Market Research Agency, acknowledging the Market Research agency that has delivered the best Voice of the Customer solution to a client to improve processes or drive business change.

·     The Hanover Insurance Group

Winner, Best Use of Feedback Solutions to Drive Overall Business Impact, acknowledging the organization that best uses its feedback solution to listen, analyze and act upon feedback to achieve business results, improve business processes, or institute change.

·     21st Century Insurance

Winner, Best Use of Feedback Solutions in the Contact Center, acknowledging the organization that best uses its feedback solutions to listen, analyze and act upon feedback to improve contact center operations and results.

“These companies demonstrated exceptional and continued dedication to improving customer experience across their organizations,” said Henning Hansen, President and CEO of Confirmit. “Not only are they committed to Voice of the Customer best practices, they use customer insights – paired with additional data, such as the Voice of the Employee – to drive positive change and improvements to their business processes.”

Due to the strong applicant pool this year, Confirmit has also named honorable mentions in each of these categories:

·     Siemens Building Technologies & Infor

Best Use of Feedback Solutions for Voice of the Customer

·     ANYSYS and Belairdirect

Best Use of Innovation in Customer or Employee Engagement

·     RONIN Corporation and Survey Sampling Europe

Best Use of Insight through a Market Research Agency

·     Best Buy

Best Use of Feedback Solutions to Drive Overall Business Impact

·     BNSF

Best Use of Feedback Solutions in the Contact Center

All companies recognized for Best Use of Feedback are also winners of 2015 Confirmit ACE Awards; the 2015 Confirmit ACE Award winners were announced on May 13, 2015.

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About the Confirmit ACE Awards
The ACE (Achievement in Customer Excellence) Awards program was established in 2005 to recognize outstanding achievement in customer satisfaction. Receiving a Confirmit ACE Award is a distinct honor that demonstrates both rigorous application of customer feedback processes and outstanding performance as measured by those processes. All Confirmit customers are eligible for Confirmit ACE Awards for their company, business units, or segments of a business. To be eligible for a 2015 Confirmit ACE Award, your organization must have conducted one or more customer satisfaction surveys between January 1 and December 31, 2014.

About Confirmit
Confirmit is the world’s leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research solutions. The company has offices in Oslo (headquarters), Chengdu, Cologne, Grimstad, London, Moscow, New York, San Francisco, Vancouver, and Yaroslavl. Confirmit’s software is also distributed through partner resellers in Madrid, Milan, Salvador, Sydney, and Tokyo.

Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Airways, Cross-Tab, Dow Chemical, GfK, GlaxoSmithKline, GMO Research, JTN Research, Keep Factor, Morehead Associates, Nielsen, Research Now, Swisscom, and The Wellcome Trust. Visit http://www.confirmit.com for more information. Reported by PRWeb 5 hours ago.

Quality Logo Products Hires Nathan Ronchetti as Marketing Director

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QLP Strengthens Marketing Team as Sales Continue to Grow

Aurora, IL (PRWEB) May 20, 2015

Quality Logo Products, Inc. (QLP), a leading provider of promotional items, announced that Nathan Ronchetti has joined the company as Marketing Director.

"We’ve always been focused on innovation and ensuring our brand’s personality stands out," said Bret Bonnet, QLP co-president. "We’re excited to bring Nathan on board to push us outside of our comfort zone while identifying new opportunities for us to explore."

“Our online sales continue to grow, as does our sales team,” added Mike Wenger, QLP co-president. “Customers expect consistency across all sides of the business, and Nathan’s experience will keep us moving in that direction."

Ronchetti joins Quality Logo Products from Burson-Marsteller, where he served as Director of Digital Strategy in the company’s Chicago office. In that role, he delivered strategy and account management for traditional, digital, and integrated marketing campaigns. Serving as the digital account lead for Hormel Foods, Ronchetti managed teams responsible for creative and strategic execution across social, website development, and technical infrastructure. He also provided counsel for clients including Accenture, HP, Meltwater, and SAP SuccessFactors, among others.

Earlier in his career, he held roles with Grisko and Benedictine University providing planning, strategy and delivery of digital media and related assets including web design and development for clients in government, non-profit, corporate, and higher education.

“The culture drew me in,” said Ronchetti. “So many brands are looking to find their voice and adapt to new and emerging channels and opportunities: most don’t have the pieces in place like QLP. With a variety of screens, sites, and networks to manage, personality and customer service continue to be leading motivators for purchase decisions, and everything QLP does is aligned with the customer in mind."

Ronchetti earned a B.A. in English from North Central College.

About Quality Logo Products, Inc.
At Quality Logo Products, we put your logo on just about anything. If you’re looking for someone to shave your logo into the side of your head early ‘90s style, you might need a barber. However, if you want your logo printed on pens, t-shirts, mugs, or other custom merchandise, you’re in the right place. Since 2003, QLP has offered high-quality imprinted items at amazing prices. Reported by PRWeb 5 hours ago.

Prosecutors call 123 witnesses so far in Aurora theater shooting trial

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CENTENNIAL — After 15 days in court, prosecutors have called 123 witnesses as they seek to prove guilt beyond a reasonable doubt in the Aurora movie theater shooting trial. Reported by Denver Post 3 hours ago.

Aurora theater shooting trial, the latest from Day 16

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ARAPAHOE COUNTY — Denver Post reporter Carlos Illescas' updates from Day 16 of the Aurora theater shooting trial at the Arapahoe County Justice Center in Centennial, Colorado. Reported by Denver Post 2 hours ago.

WATCH LIVE: James Holmes Murder Trial – 05/20/15

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Opening statements in the murder trial of *James Holmes*, who is accused of killing 12 people and wounding 70 others when he fired upon the crowd of moviegoers at a midnight showing of The Dark Knight Rises in Aurora, Colorado on July 20, 2012. Reported by Mediaite 40 minutes ago.

14-Year-Old Charged in Aurora Arson

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Patch Montgomery, IL -- Police believe boy caused $48,000 in damage to 12 vehicles. Second suspect will also be charged. Reported by Patch 20 hours ago.

Aurora Foundation to Hold 'Power of Philantropy'

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Patch West Hartford, CT -- The event will take place on June 2 at the Governor's Residence in Hartford. Reported by Patch 20 hours ago.

Money for Aurora VA hospital looks unlikely

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A high-level, eleventh hour meeting meant to find a way to fund the troubled $1.73 billion VA hospital in Aurora ended in standstill Wednesday, raising the increasingly likely prospect that money for both a long-term and a short-term deal isn't coming. Reported by Denver Post 1 day ago.

Westell Technologies Reports Fourth Quarter Revenue of $19 million

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Westell Technologies Reports Fourth Quarter Revenue of $19 million AURORA, Ill.--(BUSINESS WIRE)--Westell Technologies, Inc. (NASDAQ: WSTL), a leading provider of in-building wireless, intelligent site management, cell site optimization, and outside plant solutions, today announced results for its fiscal 2015 fourth quarter ended March 31, 2015. Consolidated revenue was $18.6 million, consisting of $7.1 million from the In-Building Wireless (IBW) segment and $11.5 million from the Communication Solutions Group (CSG) segment. “Despite conservative capital spend Reported by Business Wire 21 hours ago.

Jurors see evidence in Colo. shooter case

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Jurors saw graphic photos and heard expert testimony in the trial of James Holmes, the man charged in the 2012 theater shooting in Aurora, Colorado that killed 12 people. (May 20)

 
 
 
 
 
 
 
  Reported by USATODAY.com 21 hours ago.

VA Aurora hospital funding in jeopardy as deadline looms (Slideshow)

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Funding for continued construction of the Aurora VA medical campus was on shaky footing Wednesday afternoon as negotiations between lawmakers in Washington, D.C., hit a roadblock, even as a deadline looms to avoid the project's second shutdown in six months. The U.S. Department of Veterans Affairs on Monday said that Congress must approve a new spending cap for the project by Sunday in order to keep workers on the site. The VA offered up a proposal that included $150 million in bridge funding to… Reported by bizjournals 19 hours ago.

“Extreme Weight Loss”: Robert and Raymond’s Journey Begins at the University of Colorado Anschutz Health and Wellness Center

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Twin brothers Robert and Raymond live together, work the same factory job and can complete each other’s sentences. Now, they’re pulling each other through some of the most difficult challenges they’ve ever faced— losing weight and confronting their father who left the family when the twins were in their early teens.

Aurora, Colo. (PRWEB) May 21, 2015

The premiere episode of “Extreme Weight Loss” Season 5 features the inspiring story of not one, but two amazing transformations. Twin brothers Robert and Raymond from Monett, MO weigh 381 and 378 pounds respectively when they begin their transformation journey and attempt to reclaim the athletic youth they gave up in order to raise their younger sisters.

Featuring a unique, non-competitive approach to weight loss transformations, “Extreme Weight Loss” premieres TUESDAY, MAY 26 (9:00-11:00 p.m., ET/PT) on the ABC Television Network.

When Robert and Raymond were just 13 years old their mother went to prison and their father skipped town, leaving them to raise their two pre-teen sisters, who they still look after to this day. The twins are inseparable. They live together, work the same factory job and can complete each other’s sentences. Now, they’re pulling each other through some of the most difficult challenges they’ve ever faced— losing the weight and confronting their father. This episode documents the twins’ shared yearlong physical and emotional journey.

“Extreme Weight Loss” returns to the University of Colorado Anschutz Health and Wellness Center for Season 5. This is where cast members will again spend the first 90 days of their weight loss journeys. Holly Wyatt, MD, medical director for the CU Anschutz Health and Wellness Center, also serves as medical director for the television program. She’s affectionately known as “Dr. Holly” to the cast members and is seen on the show each week helping participants safely lose up to half of their body weight.

At the end of this episode, Robert and Raymond will continue the tradition of “paying it forward” by giving a friend or family member the opportunity to transform his or her life. The CU Anschutz Health and Wellness Center will provide the designee a place at the one-week, evidence-based Extreme Weight Loss: Destination Boot Camp transformation program.

Extreme Weight Loss: Destination Boot Camp was inspired by Wyatt’s participation in the TV show. She designed the boot camps to provide participants with the tools they need to complete their own successful weight loss transformations— without the TV cameras! Limited space is available in upcoming boot camps and weight loss seekers are encouraged to learn more and register now.

The CU Anschutz Health and Wellness Center is recognized as a global leader in the fight against obesity. It offers some of the country’s most advanced research and science-based expertise, focusing on a comprehensive weight loss and weight management approach, including fitness, nutrition and wellness services. Follow us on Facebook and Twitter.

“Extreme Weight Loss” is produced by 3 Ball Entertainment. JD Roth, Todd A. Nelson, Matt Assmus and Brant Pinvidic are the executive producers. Reported by PRWeb 10 hours ago.

Dehydration Can Impair Athletic Performance, Fresh Water Advocate Sharon Kleyne Tells Sports Medicine Radio Show

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Drinking too little water affects coordination and vision, shared Sharon Kleyne Hour Power of Water radio host on Sports Doctor show in a recent segment. The Sports Doctor radio show airs Wednesdays at 1:00 p.m. PST/PDT on HealthyLife.net.

Grants Pass, OR (PRWEB) May 21, 2015

Most athletes do not pay enough attention to their water intake and as a result, dehydration could hinder their performance. That was the conclusion of fresh water advocate and radio host Sharon Kleyne, speaking to Robert A. Weil, DPM, on the Sports Doctor radio show. Most people, says Kleyne, are slightly dehydrated to begin with, which definitely affects coordination and vision and can take the competitive edge off an athlete’s performance.

Dr. Weil specializes in podiatric medicine, orthotics and sports medicine. He's written "The Sports Doctor" column for the Naperville (Illinois) Sun and Aurora Beacon since 2007. He has worked with prominent athletes, including Olympic figure skating champion Evan Lysacek. The Sports Doctor radio show airs Wednesdays at 1:00 p.m. PST/PDT on HealthyLife.net

The syndicated Sharon Kleyne Hour™ Power of Water® radio show, hosted by Kleyne, is heard Mondays at 10 a.m. PDT/PST on VoiceAmerica and Apple iTunes. The education oriented show is sponsored by Bio-Logic Aqua® Research, founded by Kleyne and specializes in fresh water, atmosphere, dehydration and vision. Nature’s Tears® EyeMist® is the Research Center’s signature product for dry eye and eye allergies.

For a podcast of the May 13, 2015 Sports Doctor show, with guest Sharon Kleyne, go to http://healthylife.net/. Click on the show listing, then click on “download,” then open the download. For a podcast of Dr. Weil’s February 25, 2015 appearance on the Sharon Kleyne Hour™ Power of Water®, go to http://www.SharonKleyneHour.com.

With a warming, drying climate, air pollution, global water shortages and the stressful pace of today’s society, according to Kleyne, few people take time to make sure they drink enough water. For an athlete seeking to maximize their performance, slight dehydration can cost them a competitive edge. Weil, also a fresh water advocate, strongly agrees.

Kleyne and Weil also agree that education about the importance of water could not only improve sports performance but save lives. Both believe that water is the source of all life and that water supply and hydration should be the top priority for every government and every individual.

Most people, says Kleyne, are aware that in hot weather and heavy physical activity, considerable body water can be lost to perspiration. The water contain in perspiration comes directly from the blood and heavy perspiration can quickly deplete the body’s supply of water and electrolyte, leading to heat stroke.

The body can also lose water, Kleyne notes, to surface evaporation from the upper skin layers and from the protective tear film covering the eyes, which is 99 percent water. Surface evaporation has little to do with perspiration and but can result in dehydration of skin, eyes and body.

A loss to evaporation of only 2 percent of the water in the eyes’ tear film, according to Kleyne, can trigger dry eye symptoms such as itching and burning eyes, blurred vision, fatigue, headache and stress, symptoms that could negatively impact athletic performance. In addition, a body water loss of 5 percent can result in fatigue and dizziness, which affects muscular coordination, while a loss greater than 15 percent can be fatal.

To maintain full body and eye hydration, Kleyne recommends that everyone drink a minimum of eight glasses of water a day in addition to all other fluids. Drink two full glasses on rising and at least two more full glasses during the day. The other four glasses can be sipped. Avoid caffeine, sugar, alcohol and carbonated beverages, which are all dehydrating. Individuals under 100 pounds should drink half their body weight in ounces per day.

For athletes, especially athletes who perform outdoors in summer, Kleyne and Weil recommend an additional full glass prior to the activity, sipping water during the activity and another full glass after the activity. An externally applied water mist such as Nature’s Tears™ EyeMist® from Kleyne’s Bio-Logic Aqua® Research also helps keep skin and eyes hydrated.

Kleyne does not object to sports drinks such as Gatorade, which contains water plus electrolytes and a little sugar, or energy drinks as long as the user is aware than caffeine is dehydrating and the added energy could come at a cost.

©2015 Bio-Logic Aqua® Research. All rights reserved. Reported by PRWeb 7 hours ago.

Understanding New Food Labeling Regulations: White Paper

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A new white paper from METTLER TOLEDO examines the impact of the recent BRC Food Safety Issue 7 changes on global legislation standards and regulations in respect of the statutory information displayed on packaging and labels.

(PRWEB) May 21, 2015

As food production continues to grow as a global enterprise, global food manufacturers must increasingly strive to educate themselves on the ever-shifting regulatory landscape of food labeling. Every region has its own particular regulations, while industry regulators continue to tighten up their own product labeling regulations in order to stay up to date with the latest consumer demands.

With the release of an overhaul to the BRC Issue 7 Food Safety guidelines, as well as further changes on the horizon for the EU and US, METTLER TOLEDO has compiled all the latest regulations from the United States, China, European Union, and BRC and created an easy-to-understand guide, “Understanding Food Regulations” that goes through each set of regulations in detail, giving manufacturers a handy reference tool. The white paper also forecasts developments on the horizon and makes a recommendation as to the best way to ensure compliance with labeling regulations moving forward.

This white paper release is part of a larger initiative by METTLER TOLEDO to better educate manufacturers about the importance of label inspection using vision inspection technology for comprehensive control over the labeling process. Vision inspection provides an extra layer of protection for manufacturers against product recalls caused by mislabeled products, detecting products with incorrect or missing information and removing them from the line before they become a larger risk to the manufacturer's brand.

Manufacturers will also discover vision inspection reduces operator error by creating increased accountability within the organization. Operator logs track the use of the system and let managers know with certainty who was on duty and when, tight administrative controls ensure that only authorized personnel can change inspection settings, and the system provides audit reports which show where problems are occurring on the production line.

About METTLER TOLEDO
METTLER TOLEDO CI-Vision produces a wide range of solutions for quality control in the food industry with a focus on label inspection. Headquartered in Aurora, Illinois, the company distributes vision inspection solutions across the globe. For more product information, please visit http://www.mt.com/ci-vision

METTLER TOLEDO is the largest provider of end-of-line inspection systems used in production and packaging in the food and pharmaceutical industries, among others. Leading METTLER TOLEDO inspection system brands include Garvens checkweighing, PCE Serialization/Track and Trace, and Safeline X-ray inspection systems and metal detectors. For more information about METTLER TOLEDO, visit http://www.mt.com. Reported by PRWeb 7 hours ago.

I-70 shut down in Aurora because of construction zone crash; no reopen time

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All lanes of Interstate 70 are closed in both directions in Aurora on Thursday morning because of a crash. Reported by Denver Post 3 hours ago.

Find Out Which Names Were Given To The Most Babies In Your State Last Year

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Find Out Which Names Were Given To The Most Babies In Your State Last Year The Social Security Administration released the list of the most popular baby names of 2014 this week. Looking at which names were number one in each of the fifty states, some interesting patterns emerge.

It turns out that top national names Noah and Emma were far from the most popular in every state: Emma was number one in 22 of them, Noah at the top in only nine! It’s also interesting to note such idiosyncrasies in the top five as Aurora at number four in Alaska, Brooklyn at number two in Wyoming, and Lincoln at number two in South Dakota.

It wasn’t unusual to see names spilling over into neighboring states, as in the case of Harper being the top name for girls in both North and South Dakota -- and nowhere else. Other unique number ones were Elizabeth and Alexander in D.C., Isabella in Florida, Mia in New Mexico, Benjamin in Massachusetts (and also well used all across New England), Michael in New Jersey, Henry in Minnesota, and Jackson in Wyoming.

Moving further down the top five, some of the other more noteworthy localized choices were Zoe at number five in D.C., Aria at number four in Hawaii, Lucy at number four in Utah and Avery at number five in Ohio. On the boys’ side, in addition to Lincoln, there was Gabriel in fifth place in Alaska and Hunter at number four in West Virginia, where Colton came in fifth. Plus quite a few Elijahs, Henrys, Owens and Olivers ranking that high.

It’s also interesting to see how some districts have minds of their own and swim against the tide, such as Wahington DC, the Dakotas, Utah and Hawaii. (Trivia tidbit: Brayden, Aiden, Ayden and Jayden were all in the top dozen boy names in Mississippi.)

Any surprises in your own state? You can check our all the stats at the Social Security website.

-- This feed and its contents are the property of The Huffington Post, and use is subject to our terms. It may be used for personal consumption, but may not be distributed on a website. Reported by PopEater 3 hours ago.

Prosecutors say they're on schedule in Aurora theater shooting trial

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CENTENNIAL — After four weeks of testimony and more than 130 witnesses, prosecutors told the judge that they are on schedule in the Aurora movie theater shooting trial. Reported by Denver Post 3 hours ago.

WATCH LIVE: James Holmes Murder Trial – 05/21/15

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Opening statements in the murder trial of *James Holmes*, who is accused of killing 12 people and wounding 70 others when he fired upon the crowd of moviegoers at a midnight showing of The Dark Knight Rises in Aurora, Colorado on July 20, 2012. Reported by Mediaite 2 hours ago.

Aurora theater shooting trial, the latest from Day 17

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Denver Post reporter Carlos Illescas' updates from Day 17 of the Aurora theater shooting trial at the Arapahoe County Justice Center in Centennial, Colorado. Reported by Denver Post 2 hours ago.

Aurora VA contractor warns of huge costs, long delay, if work stops

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If Congress and the administration can't agree on a deal to fund the VA hospital in Aurora - and the project shuts down - then the work delay could add as much as $200 million to the $1.73 billion price tag and push the facility's opening "well into 2018," according to Kiewit-Turner, the prime contractor. Reported by Denver Post 1 hour ago.
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